Summary: We update the MGI 360 Rating of Vindicia Subscribe in the Agile Billing market to 51 and maintain a NEUTRAL analyst outlook. Vindicia Subscribe is a mature billing solution that targets the needs of B2C organizations with low-to-medium complexity and medium-to-high volume. The product has numerous and referenceable proof points with a concentration in media, publishing, sports, events, and consumer and business services. Vindicia Subscribe has been able to maintain a relatively high level of customer retention while new customer acquisition has slowed in recent years, yielding to a greater focus on Vindicia Retain – an advanced subscriber churn reduction solution. Post acquisition by Amdocs, Vindicia has largely remained an independent division while able to access some of the broader resources of Amdocs in sales, finance, partnerships, and marketing.
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Competitors: Aptitude, Cleeng, CSG, Evergent, Piano.io, Recurly, and niche subscriber retention solutions