OPINION: Icertis emerged as one of the leaders in the enterprise segment of Contract Lifecycle Management with a demonstrable base of buy-side and sell-side references in high tech, life sciences, industrials, and automotive sectors. Icertis is among a few CLM suppliers that are actively pushing towards CLM Stage 5-6 capabilities such as AI/ML and Blockchain. The Icertis management team has an ambitious, enterprise-wide vision of the CLM opportunity and has been aggressively aiming at both vertical and geographic markets. The company has a diverse set of marketing and implementation partnerships, but all of the sales are carried out by the direct sales force in North America, Europe, and Asia. Field references give Icertis generally positive marks for implementation and support experience but also reflect the current state of company maturity. Rating detail is in the research note attached below.
USE CASE: A medium to large services or industrial enterprise or a government organization with a wide variety of revenue and procurement models and mid-to-high levels of contract complexity.
COMPETITORS: Apttus, Concord, Conga, Exari (Coupa), Ironclad, Jaggaer, SAP, Thomson Reuters Legal
